- HOW CAN I CHECK THE SIZE?
On Hogan.com you can find all sizes on the labels and tags of each item. For footwear in the Women's and Junior collections, Hogan uses the European size (from 34 to 42), while for footwear in the Men's collection, the English size is used (from 5 to 13). For clothing, the international Small-Medium-Large size is used.
On all product pages, you will find a guide with the measurements of the footwear/clothing and all the information to help you in selecting the most suitable size for you.
In general, Hogan shoes fit comfortably and, for some models, we advise to buy half a size smaller than your usual size: this indication is specified in the item description.
If you have any questions, please do not hesitate to contact our Customer Service.
- PAYMENT METHODSThe online orders can be paid with the main credit and debit cards, Sofort, Paypal.
We do accept: MasterCard, Visa, American Express, Discover, Diners, JCB, Carte Bancaire and Maestro. We remind you that we also accept top-up PostePay cards.
The amount won’t be debited until the order is ready for the delivery. The debit will be made with the same currency stated on the website.
For further information, please visit our dedicated section to payments.
PSD2 - new European legislation for the protection of online payments
From the 28th of December 2020 online payments will now be even more secure thanks to the new PSD2 European standard, which introduces new authentication rules.
Your shopping experience will still be quick and secure, you will simply need to confirm your identity each time you make a payment online such as by entering a temporary code or by using your digital fingerprint on your banking app. Discover More.
- PRODUCT CLEANING AND MAINTENANCE
In order to take care of your Hogan shoes and maintain them at a high quality level, we suggest you use our Shoe Care Kit: click here to discover more.
- REPAIRS
Hogan offers a reparation service for Hogan products purchased on Hogan.com, in our HOGAN boutiques and at our authorized sellers. For the items bought on Hogan.com, we kindly ask you to contact us at the address contact-hogan-sg@todsgroup.com. For items that were not bought on Hogan.com, please contact the boutique or authorized seller where the product has been purchased in.
- SECTION AUTHENTIC PRODUCTS
The authentic products Hogan are sold exclusively in the boutique network directly managed by Hogan, in our limited selection of franchisees, shopping centers and specialized shops and on Hogan.com.
The counterfeit products Hogan are often sold on websites registered with a domain formed by the word Hogan – or small variations of it – and by descriptive or generic words like “bags” or “outlet” and by adjectives like “official” or “authentic”. The names of these websites are chosen with the purpose of persuading the customers about the authenticity of the products proposed on their websites.
In order to signal a counterfeit product Hogan or a suspect website, we invite you to send an email to contact-hogan-sg@todsgroup.com. We ask you to provide a description, as detailed as possible, of the product or the website, like the location of the purchase, the seller, the type of item, the website etc. We appreciate your help in this fight against counterfeiting.